How do I start a rental?

Tap your membership card on any available charge point which has a Bluecity car connected to it and follow the instructions on the touch screen to start the rental. Once the touch screen advises you to disconnect the cable from the Bluecity car, unlock the car by tapping your card on the RFID reader located next to the car’s right wing mirror then remove the cable from the car and reconnect it to the charge point. All that’s left to do is to start driving!

You can also start your rental from the app.For your first rental, you will need to swipe your card on the rental kiosk. Then enter your PIN code and follow the instructions.

If the car is damaged and/or dirty, please report it to our customer service team on 0203 695 0500 before beginning your journey.