General questions

How do I subscribe?

You can subscribe directly on our website : just click here and follow the instructions. You’ll need a valid driving licence and debit/credit card to complete your application. Once you’ve submitted all the information online and we’ve approved your driving licence and payment details, you’ll receive a membership card which will enable you to use our Bluecity cars.

How much does it cost?

Our 1 Year Bluecity subscription (£5/month) enables you to rent a Bluecity car for 17p/min (with a minimum journey time charge of 20 minutes), which amounts to approximately £5 for 30 minutes. This includes everything: congestion charge, a complimentary navigation system, insurance, 24/7 customer support, and of course you don’t have worry about fuel as all of our vehicles are 100% electric. You also won’t have to pay any parking fees when reconnecting the Bluecity car to a Source London charge point to end your rental.

Can I stop and park the Bluecity car during my rental?

You can park the car at any point during your rental, for example if you need to go shopping or want to visit a friend. Please remember to lock the car if you leave it unattended and ensure that you follow any applicable parking regulations. Once you return to the car, simply unlock it and you’ll be able to drive off again.

Please note that the only way to end your rental is to reconnect the car to any of the available Source London charge points displayed on the Bluecity station map.

How do I end my rental?

To end your rental, you’ll need to locate an available Source London charge point where you’ll be able to return the Bluecity car. You can reserve any available charge point up to 90 minutes in advance directly from the on-board GPS, our app, our website or by contacting our customer service team. Once you get to the station, swipe your card on the charge point first to identify yourself and then reconnect the Bluecity car.